System Administrator (Amman – Jordan)

Integrated Technology Group (ITG) is seeking System Administrators in (Amman - Jordan).

As a System Administrator, you will be responsible for evaluating, analysing, designing, installing, testing, integrating, maintaining, modifying, monitoring and automating the systems software and hardware infrastructure for ITG’s portfolio of products. 


  • Provides in-depth technical analysis of the highest level of systems that support the operation of ITG’s products according to high-availability SLAs; provides technical consultation and support. 
  • Develops physical/logical architectures and detailed designs for various project and operational needs. 
  • Coordinate with users to help solidify requirements and to provide support to migrate applications into system test and production to ensure maximum supportability. 
  • Consult with project development managers to ensure technology is appropriately deployed and utilized to deliver applications and solutions. 
  • Install, configure, troubleshoot, and tune the various suites of components/modules/applications and middleware within the infrastructure.  
  • Operationally support application servers to meet operational requirements. Track asset performance and utilization continuously. 
  • Administration, development, maintenance and communication of configuration management and infrastructure-related tools, utilities, processes, and procedures.   
  • Work with project teams, clients, and vendors to collaborate on technical problems to reduce time to solve technical or operational issues. 
  • Configure complex and obvious integration points such as database connectivity and Web service connectivity to meet business requirements. 
  • Provide tier 2 and 3 support as required. Ensure that level 1 support complies with and supports all internal customers as per policies, processes, guidelines, and service levels. 
  • Support security policies and maintain a secure environment. 
  • Repair and recover from hardware or software failures, coordinate and communicate with impacted constituencies. 

Required Skills

Solid hands-on experience in the following languages/tools/environments:   

  • Windows / Linux Server administration; 
  • TCP/IP Networking / Firewalls / Switches; 
  • Domain controller services.
  • Excellent written and verbal communication skills;
  • Positive, proactive, and motivated self-starter and team player;
  • Strong analytical and problem-solving skills;
  • Excellent time management skills. 

Qualifications and Experience

  • Bachelor’s degree in Computer Science, or equivalent.  
  • Minimum of 6 years of hands-on IT Support and Infrastructure experience.   
  • The Microsoft Certificate is a plus. 

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