It is with warm wishes that we announce Mr. Mohammad Nassar’s decision to retire from his position as ITG’s Vice President, Production. His retirement is our loss, but a well-deserved rest for him.

Mr. Mohammad Nassar, or “Abu Ahmad” as so many of us at ITG are fond to address him, is one of ITG’s co-founders and main pillars, who worked tirelessly for over 30 years with extensive hands-on project management experience and underlying software design and development management, His hard work throughout the years has assured our group’s current success.

Countless clients and partners recognize his courtesy and kindness, and have been blessed and honored to work with him over the years.

From all of us at ITG, we wish you all the best and happy retirement, we thank you for all of your hard work and achievements, that helped us over the years.

Best wishes and love from your ITG family Abu Ahmad, we will all miss you!

Integrated Technology Group completes the second phase of e-services automation project at JIC

Director of Professional Services Mr. Bilal Abu Samaha: “Digital transformation is a necessity to stimulate investment and support the business environment.”

Amman — Director of Professional Services at Integrated Technology Group (ITG) Mr. Bilal Abu Samaha stressed the importance of digital transformation at the Jordan Investment Commission (JIC) to create a competitive investment environment that is attractive to investors by providing smart, digital channels to enhance the Kingdom’s business environment.

Mr. Abu Samaha added that (ITG) is proud of what has been accomplished at the (JIC), which is the launch of the second phase of e-services at the commission. The new e-services tackle the issuance of visas and residence permits, which are provided through the Ministry of Interior’s commissioner at the (JIC). These new services were developed according to the international best practices in the field of smart government and include optimizing existing procedures and the use of technology, as well as linking all government agencies involved in offering the services. The result is the ability to obtain the required approvals in a quickly and easily, without the need to be physically present at the (JIC) or refer to any other entity. This has shortened the time needed to obtain these services from seven working days to at most one working day. The launch of the second phase of the commission’s e-services comes as a continuation of the cooperation between (ITG) and the (JIC), where 11 e-services related to investor services have already been launched. (ITG) has been working with the (JIC) to complete the automation project of the JIC’s services, which will be the largest services digitization in terms of number of services under the umbrella of a single institution, the (JIC).

Additionally, Mr. Abu Samaha pointed out the importance of the partnership between the private sector, represented in this project by (ITG), and government institutions to enable the digital transformation process that the government is currently implementing within its various institutions, including the investment commission.

On Sunday, August 16, 2020, the Minister of Interior Mr. Salameh Hammad launched 11 automated e-services at the Ministry of Interior, which were provided through the Interior Ministry’s commissioner at the (JIC) and in the presence of (JIC) Chairman Dr. Khalid W. Wazani and (JIC) Secretary General Mr. Faridon Hartouqa.

The launch of these services aims to facilitate the business and investment environment in Jordan. These services include: granting residence permits to investors, granting residence permits to workers, extending temporary residence permits, cancelling residence permits, renewing visas, separating the residence permit, granting visas to investors and their relatives, and providing recommendations for the issuance of temporary passports.

Founded in 1989, (ITG) is an international, dynamic, and innovative IT company with a global presence. It specializes in interoperable e-learning platforms for K-12 schools and higher education institutions, as well as scalable government/enterprise resource planning solutions. (ITG) has successfully deployed its flagship platform EduWave® nationwide in three countries, bringing together 15 million users and tens of thousands of individual educational institutions.


ITG is pleased to announce the release of (EduWave K-12 – 5.4), the latest version of its award-winning comprehensive e-learning solution that serves all levels of a school and its broader education community. EduWave® brings together students, teachers, parents, and school administrators and comprises many seamlessly interacting modules. Its scalability and versatility allow it to be integrated with a school’s existing systems as well as enable it to grow in scope as the school grows. EduWave® comprises a learning management system (LMS), student information system (SIS), communication and collaboration tools (CC), as well as an assessment management system (AMS).

We’re constantly working to provide EduWave users with the best possible experience, and version 5.4 is no exception. So what’s new in version 5.4?

EduWave® AMS was exposed to the biggest updates. With the introduction of passages, you’ll now be able to add passages to assessment questions. More than that, the introduction of passage banks allows several passages to be linked to a single question and vice versa. This ensures that data is kept consistent across the entire system, which facilitates passages’ convenient import and export.

Due to the ongoing COVID–19 pandemic, many schools are having to implement changes in their classrooms to ensure social distancing. With EduWave’s resource optimizer, administrators can conveniently recalculate classroom parameters to ensure sufficient distances between desks are being maintained while being efficient in their resource allocations.

Finally, aside from bug fixes, our development teams have worked tirelessly to implement many quality-of-life enhancements, such as clearer, more intuitive menus, without any lost functionality; allowing teachers and students to individually personalize how their course material is organized; giving users a way of uploading content directly from their dashboards; making the transfer of a student between courses a more streamlined experience; setting up courses between semesters and school years much more simple.

ITG is dedicated to continuously provide its clients with the best products and user experience. We at ITG believes that dedication to customer satisfaction, integrity, and the determination to provide the highest quality service must always be our highest priority, to sustain and nurture any business relationship.


We are officially back at the office! As of today, ITG Jordan is back to business as “usual”.

To ensure that we can welcome our clients safely, we’ve taken precautionary measures. Our efforts include: installing disinfection stations, which spray an alcohol-water mist; making hand sanitizer readily available; checking temperatures regularly; maintaining social distancing within the workplace; and providing everyone with masks and gloves.

Our employees’ and clients’ safety remains our top priority. By strictly adhering to government regulations, we hope to minimize any risks associated with our return. We at ITG wish you all continued good health during this COVID–19 crisis.


ITG is continually working to improve its software and services to best meet its customers’ needs. As part of the efforts to improve its products, and after 30 years of service, the time has come to retire support for WaveGRP® 1.0 Desktop. This support suspension is scheduled for December 31st, 2020.

Maintenance for WaveGRP® 1.0 Desktop will continue to be provided until December 31st, 2022. New releases and updates of WaveGRP® will be provided only through WaveGRP® cloud services.

As the development of its products and services continues, ITG encourages its customers to consider a migration plan to WaveGRP® cloud services, to benefit from its new features, enhancements, and increased flexibility.

For more information regarding the support schedule, please contact your support representative or contact the Technical Support Center at +962 6200 1566


On the 7th of November 2019, under the patronage of H.E. Prime Minister Dr. Omar Razzaz of Jordan, the Jordan Investment Commission (JIC), in cooperation with Integrated Technology Group (ITG) launched a new batch of e-services. ITG was represented by Mr. Belal Abu Samaha, Director of Professional Services.

The new e-services will simplify the procedures necessary for issuing approvals to establish investment activities and facilitate their practice. This will improve and strengthen the economic environment in the Kingdom. The new e-services will also facilitate procedures for investors and improve the services they receive, including the issuance of the “investor card” in only two days as opposed to a few weeks.

During the event, many investors expressed their satisfaction with the new e-services and the efficient atmospheres the services create for their businesses. They also expressed that because the services are now activated, the registration and licensing procedures take less time.

“Today we are pleased to launch the first batch of e-services at (JIC), which will facilitate the investment procedures and get the results in fewer steps and as soon as possible, which will accelerate and facilitate the wheel of investment in our beloved Kingdom,” said Mr. Belal Abu Samaha, ITG Director of Professional Services. “We were honored to work with the (JIC) team represented by the Chairman and the Secretary-General to re-engineer the current procedures for the services provided by (JIC) and automate them according to the best international practices in the field of smart e-services and launch them digitally for the investor within an integrated electronic window,” added Mr. Belal.

It is worth mentioning that Integrated Technology Group (ITG) was founded in 1989, and is one of the leading companies in the IT sector globally. Known for its high quality and scalable e-learning platforms and government/enterprise resource planning solutions, ITG empowers societies and organizations through increasing efficiency, productivity, and effectiveness.


Our commitment to motivate and encourage future generations to discover their passion is one of our main driving forces. That is why we sponsored and participated at the “Find your Passion” event organized by IEEE Computer Society at The University of Jordan. The event aimed to provide an opportunity for networking, mentorship, and collaboration by hosting high profile speakers from different backgrounds and industries.

Mr. Zaid Muhtaseb, our Marketing Manager took the stage at King Abdullah II College of Information Technology and discussed some of the challenges that the youth face in their pursuit for success and motivated them to discover their purpose and leave a positive impact on their societies.

It is worth mentioning that Integrated Technology Group (ITG) was founded in 1989, and is one of the leading companies in the IT sector globally. Known for its interoperable e-learning platforms and scalable government/enterprise resource planning solutions, ITG empowers societies and organizations through increasing efficiency, productivity, and effectiveness.


Integrated Technology Group (ITG) took part in CABSAT 2019, one of the biggest events for the most innovative content creators, producers, broadcast technology providers, satellite distribution and content delivery companies, where we showcased our award-winning, fully integrated eLearning solution EduWave, and our mission to reach the educational communities of underserved countries in Africa, Middle East, Central and South West Asia with the assistance of our partner YahClick.

ITG participated in the event as YahClick’s e-Learning ICT partner, the leading satellite broadband service from UAE-based global satellite operator Yahsat and its partner Hughes Network Systems, and in CABSAT 2019 YahClick showcased a portfolio of transformative satellite services, and they placed a particular emphasis on their suite of e-Learning and e-Health solutions.

Visitors were presented with live demonstrations and the opportunity to participate in technical discussions on e-Learning and e-Health solutions throughout the event. Joining ITG and YahClick during the live demonstrations was Tech4Life, YahClick’s e-Health ICT partner.

“Education is a pillar of any community, yet many remote areas find themselves facing fewer opportunities for personal and professional development simply because of a lack of education infrastructure,” said Mr. Islam Al-Qasrawi, ITG Regional Sales Manager. “Thanks to the trusted satellite connectivity provided by YahClick, ITG’s digital learning tools, and resources are now accessible to isolated schools and education ministries across every market YahClick serves,” added Mr. Al-Qasrawi.

CABSAT is an important event for demonstrating the life-changing benefits of YahClick’s education and healthcare solutions,” commented Mr. Farhad Khan, CEO at YahClick. “Access to these services is significantly beneficial to communities that would otherwise continue to experience a shortage in expertise in these two sectors that are crucial drivers to socio-economic development. Our work with ITG and Tech4Life demonstrates how we’re beginning to overcome such issues through purpose-built digital solutions – powered by dependable satellite broadband connectivity. We’re thrilled to be joined by our ICT partners to explain how together, we’re breaking boundaries and unlocking human potential across the global community,” added Mr. Khan.

The integration of YahClick’s high-performance satellite broadband connectivity and the platforms provided by ITG and Tech4Life provides a one-stop-shop solution for the advancement of education and health in the unserved and underserved communities across Africa, the Middle East, and Central and South West Asia.

It is worth mentioning that Integrated Technology Group (ITG) was founded in 1989, being one of the leading companies in the IT sector worldwide, marked by its high quality and scalable e-learning, government and enterprise resource planning solutions, and empowering individuals and society by helping institutions toward increasing their efficiency, productivity, and profitability.


Mr. Walid Tahabsem our President & CEO, participated in The British International Academy (BIA) Career Day as a guest speaker to speak directly to the students sharing his vast experience in business and entrepreneurship.

In this event, Mr. Tahabsem shared his personal experience on how he grow a fruitful and successful business in a sector that was not the one he chose for himself many years ago, but rather than rejecting his new environment he adjusted to the changes and sized the chances given to him to create innovative solutions that are now empowering people worldwide.

Mr. Tahabsem also presented the students with guidance and advice to consider for their vision to the future, their upcoming choices on educational majors, the skills needed for success, how to handle any obstacles, and how to stay focused.