Digital Transformation in Education: A Shift Beyond Digitization

Digital Transformation in Education has moved far beyond the digitization of content or the automation of administrative workflows. By 2026, education systems globally are undergoing structural change driven by artificial intelligence, adaptive learning models, real-time analytics, and integrated digital ecosystems. These shifts are redefining how knowledge is delivered, how performance is measured, and how education systems respond to economic and social change. 

Why Digital Transformation Is a Strategic Opportunity for Jordan

For Jordan, Digital Transformation in Education represents a strategic opportunity rather than a technological upgrade. Education is increasingly recognized as a foundational driver of national competitiveness, workforce readiness, and economic resilience. A digitally enabled education ecosystem allows governments to scale quality learning, reduce inequities, improve operational efficiency, and build future-oriented skills at a national level. 

The Role of Adaptive Learning and AI in Modern Education

As Digital Transformation in Education matures, adaptive learning has become one of the most transformative forces shaping modern education. Platforms are now capable of analyzing learner behavior and comprehension patterns in real time, enabling dynamic personalization of content and pacing. 

As communications and technology expert Wasfi Al-Safadi notes, Digital Transformation in Education is no longer optional, describing it as “a national necessity that cannot be postponed,” driven by rapid labor market shifts and accelerating demand for digital and AI-related skills. 

How Digital Transformation Improves Learning Outcomes

This personalization capability accelerates remediation for struggling learners while enabling advanced pathways for high-performing students. AI-supported analytics also provide educators with actionable insights rather than static reporting, improving instructional quality and long-term outcomes. 

Through Digital Transformation in Education, schools and education authorities can shift from reactive intervention to predictive and preventative learning support models. 

Why National Education Systems Need Unified Digital Platforms

At a national scale, Digital Transformation in Education requires unified digital platforms capable of connecting learning delivery, assessment, administration, analytics, and governance within a single secure environment. 

Fragmented systems limit visibility, create operational inefficiencies, and weaken data integrity. A centralized digital architecture enables ministries and education authorities to monitor performance across schools and regions, identify gaps early, allocate resources more effectively, and continuously improve system quality. 

Ajyal as Jordan’s Unified National Education Platform

Ajyal has been designed as Jordan’s unified national platform to enable Digital Transformation in Education at scale. Built on EduWave® technology by Integrated Technology Group (ITG), the platform consolidates digital learning management, education data, operational workflows, and analytics into one interoperable ecosystem. 

This enables consistent national standards while maintaining flexibility for localized implementation and future expansion. 

System Integration and Real-Time Analytics for Education Governance

Speaking about the strategic importance of system integration, Zaid Tahabsem, Chief Business Development Officer at Integrated Technology Group (ITG), emphasizes that Digital Transformation in Education today is no longer about digitizing content or automating school administration. 

Instead, it represents a holistic redesign of the education ecosystem into an intelligent digital system that supports learning, operations, and decision-making in a fully connected way. Unified platforms enable real-time analytics, adaptive learning models, and system-wide visibility that directly improve educational performance and governance. 

Data-Driven Decision-Making in Education Policy and Management

Beyond learning delivery, the strategic value of Digital Transformation in Education lies in its ability to transform education governance into a data-driven discipline. 

Real-time dashboards allow policymakers to evaluate learning outcomes, measure adoption rates, and benchmark institutional performance with far greater accuracy. As e-business expert Professor Ahmad Ghandour explains, digital transformation ensures continuity, quality, and fairness in education, particularly during disruptions, while enabling ministries to make decisions based on real data rather than assumptions. 

Strengthening Equity, Adigital transformation in education industry​ccess, and System Resilience Through Digital Platforms

Digital Transformation in Education strengthens system resilience and equity by expanding access to underserved communities, reducing administrative burden, and providing parents with transparent visibility into student progress. 

These capabilities directly support national objectives around inclusion, accountability, and operational sustainability. 

Aligning Digital Transformation in Education with Workforce and Economic Needs 

From a future workforce perspective, Digital Transformation in Education plays a central role in aligning education systems with labor market needs. 

Artificial intelligence specialist Hani Al-Battash highlights that digital education platforms help address a growing gap in trusted Arabic educational content while responding to changing workforce requirements. Meanwhile, metaverse and AI expert Rami Al-Dammati views regional digital education initiatives as part of a broader strategic shift toward knowledge-based economies. 

Key Success Factors for Sustainable Digital Transformation in Education 

Successful Digital Transformation in Education requires more than technology deployment alone. Governance, cybersecurity, infrastructure reliability, change management, and long-term investment planning all determine sustainability and impact. 

When these dimensions align, digital education platforms evolve into national infrastructure assets that generate durable economic and social value. 

Ajyal’s Role in Advancing Digital Transformation in Education in Jordan 

With more than three decades of experience in building national-scale digital platforms, Integrated Technology Group (ITG) continues to support governments and institutions through EduWave®, enabling secure, scalable, and data-driven Digital Transformation in Education. 

As a national platform, Ajyal demonstrates how unified digital infrastructure can operationalize education reform, strengthen system performance, and support Jordan’s long-term digital economy. 

Amman — Local media reports have highlighted the importance of the Ajyal National Platform for Educational Information Management and E-Learning as a key strategic project driving digital transformation in Jordan’s education sector during 2025 and the years ahead. The platform is part of a broader package of initiatives aimed at modernizing digital infrastructure and enhancing the efficiency of the education system.

The reports emphasized that the significance of the Ajyal platform lies in its role in improving the quality of the educational process, strengthening communication between schools, students, and parents, and providing decision-makers with accurate indicators on the current state of education and its needs.

Official Reports Highlight the Platform

One of the reports was published by the Jordan News Agency (Petra), which reviewed the achievements of the Ministry of Education during 2025, highlighting educational and pedagogical accomplishments focused on future skills and the advancement of digital education.

In addressing digital achievements, the Petra report referenced the launch of the Ajyal platform as a result of joint cooperation between the Ministry of Education and the Ministry of Digital Economy and Entrepreneurship, with the aim of establishing a unified national platform dedicated to managing educational data and e-learning services, serving students, teachers, and school administrations across the Kingdom.

The report stated that the Ajyal platform represents a qualitative shift toward the digital future of education. It leverages technology to provide interactive and personalized learning tailored to students’ needs, equips teachers with data- and analytics-based tools for planning, assessment, and follow-up, and supports the production and structured, secure availability of national digital educational content.

The report also noted that relevant educational teams have been trained to use the platform, enhancing the readiness of the education system for digital transformation and the future integration of artificial intelligence technologies.

Leading Education Digital Transformation Projects

In a related context, another media report published by Al-Ghad daily newspaper discussed the most prominent digital transformation projects in the education sector, noting that Ajyal ranked at the forefront of education digital transformation initiatives. The report also referenced other initiatives, including digital content development, capacity building, and the increased use of technology in public schools.

A Data-Driven National Platform

The Ajyal project reflects a shift in education management from traditional, paper-based procedures to a digital model based on data collection and analysis. This enables academic performance tracking, improved planning, and informed decision-making at both the school and national levels.

Ajyal Built on the EduWave® EMIS Framework

The launch of the Ajyal platform was not a standalone initiative separate from the digital education ecosystem. It was built on EduWave® EMIS, one of the flagship products developed by the Group, which has been adopted as the Education Management Information System used in Jordanian public schools for several years.

EduWave® EMIS has served as the national foundation for managing educational records and data, enabling the transition to the Ajyal platform through a stable, operationally proven technical infrastructure—without the need to rebuild the system from the ground up.

EduWave® is regarded as the core technical component that enabled this transformation through its data integration capabilities, operational continuity, and scalability, contributing to the accelerated implementation of Ajyal and ensuring its nationwide readiness.

ITG’s Role in Development and Implementation

Within this framework, the role of Integrated Technology Group (ITG) stands out as the technical developer and execution partner behind EduWave® EMIS, and consequently as a contributor to the development of the Ajyal platform within the broader government digital transformation agenda.

This public-private partnership is built on ITG’s more than three decades of experience in education technology and digital transformation, and its implementation of national education systems in Jordan and other countries. This expertise enabled the development of Ajyal as a natural evolution of an established system, rather than treating it as a separate or temporary project.

A Gradual Transformation Within a Broader Government Path

Experts note that what distinguishes the Ajyal project is its integration within a gradual, structured approach to education digital transformation, based on the enhancement and expansion of established systems rather than isolated technological leaps. This approach has supported faster adoption and reduced operational challenges.

As the government continues to implement its digital policies in the coming period, the Ajyal platform is expected to serve as a central foundation for future phases of education modernization—particularly in educational analytics and linking education data with national decision-making.

Amman – December 2025 – Integrated Technology Group (ITG) recently emphasized the importance of empowering young people and preparing them for both local and global labor markets by enhancing their digital and life skills. The Group highlighted that skills development is a vital investment in the future and a fundamental complement to university degrees in improving employment opportunities across various economic sectors.

ITG called on youth to focus on the concept of lifelong learning by continuously acquiring knowledge and developing technical and life skills to keep up with the ongoing changes in the labor market. These changes are increasingly shaped by future technologies, most notably artificial intelligence, particularly in a country where the unemployment rate is estimated at around 21.4%.

This came on the sidelines of ITG’s recent participation in the “Future Pathways” event, organized by the Jordan Youth Innovation Forum, which celebrated a number of youth-led projects supported through grants provided under the Youth, Technology, and Jobs Project and the DigiSkills Association. The event brought together youth, companies, funders, and decision-makers in interactive spaces that included reception, guidance, career empowerment, professional networking, and panel discussions.

During the forum, ITG took part in career empowerment sessions through a dedicated station for reviewing and enhancing résumés. Human Resources Specialists from the Group reviewed participants’ CVs and refined them to align with job market standards, increasing their chances of acceptance when applying for employment. This participation reflects ITG’s commitment to supporting youth and equipping them for both the Jordanian and global labor markets.

Zaid Risheq, Learning and Development Director at ITG, stated that investing in lifelong learning is no longer an option but a necessity to keep pace with the rapid transformations in the labor market. He emphasized that capacity building and skills development are the foundation for empowering individuals and organizations to achieve sustainable growth and enhance their readiness for the future in a world driven by knowledge and technology.

Risheq added that continuous education is the most effective way to keep up with the technological, professional, and knowledge revolutions that are increasingly and rapidly reshaping the nature and concept of jobs and professions, especially in recent times.

On the same note, Suhail Darwazeh, Public Relations and Communications Officer at ITG, affirmed that the Group’s presence at such events is a core part of its ongoing commitment to youth. As a leading technology company, ITG believes in empowering the next generation, supporting dialogue, transferring knowledge, and actively contributing to building a future rooted in innovation and technology.

The Future Pathways event aligns with Jordan’s Economic Modernization Vision, which places youth empowerment and the development of digital skills at the heart of its priorities.

Amman — Jordan
As part of its commitment to knowledge-sharing and youth engagement, Integrated Technology Group (ITG) participated in a leadership dialogue hosted by Hussein Technical University (HTU) under the title “A Dialogue with a Leader.”
The session featured ITG’s Chief Executive Officer, Walid Tahabsem, as a panelist responding to students’ questions, and was hosted by Dr. Yazan Hatamleh.

During the discussion, Tahabsem reflected on ITG’s journey from Jordan to global markets, emphasizing that competitive, world-class companies can be built locally through original thinking, fast execution, and long-term strategic patience. He highlighted that professional success, whether in education, employment, or entrepreneurship requires resilience, continuous effort, and adaptability.

He noted that academic degrees alone are not sufficient for career success, stressing the importance of lifelong learning, practical experience, and strong digital and life skills aligned with market needs.

On entrepreneurship, Tahabsem described it as a mindset rather than a formula, driven by curiosity, perseverance, and the courage to challenge convention. He also underlined the importance of supportive ecosystems in enabling sustainable innovation and growth.

Reflecting on ITG’s founding in 1989, Tahabsem explained that the company was built with a clear vision to create Arab intellectual property and deliver impactful technology solutions. Today, ITG operates across 43 markets, supported by continuous investment in research and development.

The session concluded with an interactive Q&A, during which Tahabsem encouraged students to move beyond technology consumption toward creation, and to approach leadership with purpose, responsibility, and a focus on long-term impact.

Integrated Technology Group (ITG) participated in the Jordan–Syria Information and Communications Technology (ICT) Forum, held in Damascus, as part of a joint initiative organized by Jordan’s Ministry of Digital Economy and Entrepreneurship (MoDEE), the Information and Communications Technology Association of Jordan (int@j), and the Syrian Ministry of Communications and Information Technology (MoCT).

The forum brought together a wide range of representatives from the ICT and technology sectors in both countries and aimed to strengthen dialogue, cooperation, and knowledge exchange in the fields of digital transformation and technology development.

Strengthening Regional Digital Cooperation

ITG’s participation came as part of the official Jordanian delegation, which included nearly 80 companies from the technology and communications sector. The company reaffirmed its commitment to supporting Jordan’s official efforts to enhance economic and digital cooperation with Syria, building on longstanding historical ties and shared regional interests.

ITG emphasized the importance of such forums in laying the groundwork for sustainable digital partnerships, particularly at a time when global economies are rapidly shifting toward digital and knowledge-based models.

Creating Opportunities for Technology Partnerships

The company highlighted the role of the forum in opening new opportunities for Jordanian technology companies to explore emerging markets, exchange expertise, and develop joint projects with Syrian counterparts. These engagements are especially important given the strong capabilities, solutions, and digital products developed by Jordanian companies, many of which are currently deployed in more than 60 markets worldwide.

ITG also noted the growing need within the Syrian ICT sector to adopt modern digital concepts that have evolved globally in recent years, including cybersecurity, data protection, and digital transformation systems.

A Shared Vision for a Digital Future

Commenting on the participation, Zaid Tahabsem, Chief Business Development Officer at ITG, stated that the company’s presence at the forum reflects its focus on strengthening technical collaboration between Jordan and Syria, supporting digital transformation pathways, and exploring new opportunities in technology and digital education.

He added that the forum serves as a valuable platform for direct engagement between decision-makers and industry leaders, offering a clearer understanding of the ICT, digital economy, and entrepreneurship landscape in both countries. This engagement, he noted, helps pave the way for practical, long-term partnerships between Jordanian and Syrian companies.

As education systems grow in scale and complexity, Integrated Technology Group (ITG) delivers mission-critical digital systems that enable data-driven governance and effective education management. “Ajyal”, a national Education Management Information System (EMIS) developed by ITG and built on EduWave®, ITG’s flagship product, is designed to support informed planning, monitoring, and policy development across the education sector.

Ajyal provides a structured, reliable foundation for managing educational data at scale — from operational oversight to strategic decision-making.

A Unified EMIS for National Education Governance

“Ajyal” functions as a centralized EMIS that consolidates academic, administrative, and operational data from schools, directorates, and national entities into a single governed system. By standardizing data collection and management, “Ajyal” eliminates fragmentation and establishes a consistent national reference for education information.

Automated validation mechanisms and centralized controls ensure that data is accurate, trusted, and ready for use by decision-makers at every level.

From Data Management to Decision Support

“Ajyal” transforms managed data into actionable insight through structured reporting and real-time analytical views. The system enables education authorities to monitor performance trends, identify gaps, and deploy targeted interventions with confidence.

This EMIS-driven approach strengthens transparency, accountability, and resource optimization, allowing institutions to respond proactively to evolving educational needs.

Secure, Scalable, and National by Design

Developed and implemented by ITG in line with public-sector standards, “Ajyal” is deployed on the Government Private Cloud (GPC), ensuring high levels of security, stability, and continuity. Integration with national digital services, including Sanad, enhances accessibility and supports broader stakeholder engagement while maintaining strict data governance.

Enabling Smarter Education Systems

Ajyal provides a foundation for a more adaptive and future-ready education system. Its scalable EMIS architecture supports continuous monitoring, evidence-based planning, and future expansion into advanced analytics and predictive capabilities.

By enabling faster insight and smarter planning, “Ajyal” supports a shift from reactive management to proactive, data-driven education governance.

ITG’s Role in Education Digital Transformation

Through “Ajyal”, ITG reinforces its role as a trusted partner for governments and public institutions, delivering large-scale EMIS solutions that align technology with national education priorities. “Ajyal” reflects ITG’s ability to build resilient systems that empower institutions, support policy decisions, and deliver long-term educational impact.

ITG Develops Jordan’s National “Ajyal” Education Platform Built on EduWave® Technology

Integrated Technology Group (ITG) announced the development and implementation of Ajyal, Jordan’s national unified platform for educational data management and e-learning, built on EduWave®, ITG’s flagship education technology platform.

The Ajyal platform was developed as part of a national partnership with the Ministry of Education and the Ministry of Digital Economy and Entrepreneurship, under the supervision of the Queen Rania Center for Education Technology and Information, and represents one of the most significant digital transformation initiatives in Jordan’s education sector.

Designed to unify the country’s educational and administrative digital infrastructure, Ajyal delivers a data-driven education ecosystem that supports interactive and personalized learning, empowers teachers with advanced planning and assessment tools, and provides decision-makers with real-time insights to support policy development and operational efficiency.

Built on EduWave® technology, Ajyal leverages ITG’s long-standing expertise in developing large-scale national education systems. The platform enables secure access to organized national digital content, supports scalability and sustainability, and is designed to accommodate future integration of artificial intelligence and predictive analytics.

Ajyal also enables seamless integration with national digital services, allowing parents to securely follow their children’s educational journey through the government’s digital channels, while serving students, teachers, and administrative staff within a unified digital environment.

The platform’s deployment aligns with broader national efforts to modernize digital infrastructure, including expanding fiber-optic connectivity across schools, upgrading government data centers, automating educational services, and implementing nationwide digital skills, programming, and artificial intelligence initiatives.

Commenting on the launch, Zaid Tahabsem, Chief Business Development Officer at ITG, emphasized that Ajyal reflects a successful public-private partnership model and aligns with Jordan’s Economic Modernization Vision. He noted that ITG is proud to contribute its technology and expertise toward building a sustainable, future-ready education system that equips students with the skills required to lead in a knowledge-based digital economy.

Jordan’s Ajyal Platform Ranks Among Top Google Search Terms in 2025

Amman – December 2025 Jordan’s national education platform, “Ajyal”, ranked among the most searched terms on Google in Jordan during 2025, according to Google’s annual report on global search trends. The ranking highlights the platform’s growing prominence and reflects increasing public reliance on a national education platform.

“Ajyal’s” position on Google’s search trends underscores its role as Jordan’s official platform for educational information management and learning, providing integrated services for students, educators, and parents. The platform plays a central role in supporting academic operations and facilitating access to educational data across the public education system.

“Ajyal” is a national initiative developed through a multi-stakeholder partnership led by the Ministry of Digital Economy and Entrepreneurship, the Ministry of Education, and the Queen Rania Center for Education and Information Technology, in collaboration with the private sector represented by Integrated Technology Group (ITG). The platform serves as a core pillar of Jordan’s smart education strategy, supporting more than 1.9 million users across over 4,000 public schools nationwide.

Technically, “Ajyal” is built on EduWave® platform, a comprehensive education technology platform developed by ITG. EduWave® is widely deployed at both national and international levels, providing a robust infrastructure for the management of learning, academic data, and educational operations.

“Ajyal’s” strong online visibility highlights the advanced position of ITG’s education technology platforms and reinforces the company’s role in enabling national education digital transformation.

Through the implementation of EduWave®, ITG continues to deliver scalable and reliable education platforms that improve operational efficiency, enhance user experience, and contribute to the development of a sustainable and future-ready education ecosystem in Jordan.