Business Analyst (Amman – Jordan)

Integrated Technology Group is seeking Business Analysts in (Amman - Jordan).

As a business analyst, You will be responsible for defining software requirements specifications, ensuring successful project delivery, and facilitating effective communication between business and technology teams.


Requirements gathering: work closely with stakeholders to elicit, analyze, and document business requirements and translate these requirements into clear and concise user stories and functional specifications.

Process mapping and optimization: identify opportunities for business process improvement and develop, and present comprehensive process maps, recommending efficiencies and enhancements to increase productivity.

Stakeholder collaboration: engage with stakeholders across various departments to understand their needs, challenges, and objectives.

Project Management: collaborate with project managers and development teams to ensure timely delivery of ITG solutions that meet business requirements.

Quality Assurance: participate in the testing and validation of new or modified features, ensuring that they meet specified requirements and are free of defects.

Documentation: create and maintain detailed documentation of business processes, requirements, and system specifications. Ensure documentation is accurate, accessible, and up to date.

Required Skills:

Strong analytical and problem-solving skills;

Excellent communication verbal and written as well as interpersonal skills (Arabic, English); Proficiency in business analysis tools and techniques;

Familiarity with project management (Agile Methodologies);

Knowledge of the Software Development Life Cycle (SDLC) process.

Qualifications and Experience:

Bachelor’s degree in Industrial Engineering, Information Technology, Computer Science, or a related field.

3+ years’ experience as a Business Analyst in a corporate setting.

PMI-PBA® (PMI Professional in Business Analysis), or equivalent.

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