Job Summary: Primary job duty is to sell the company’s products, solutions and related services in various territories, in conjunction with ITG’s BD Strategy and plan. Identifies, and qualifies new opportunities. Develops and coordinates accounts throughout the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales client relationship. Leverages the ITG sales model to maximize revenue growth.

Responsibilities:

• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analysing sales options.
• Increase sales and gross profits by establishing new customers and expanding business with existing customers.
• Responsible for the sales of ITG relevant market and sector of interest.
• Arrange and conduct customer sales calls, meetings, and presentations and participate in expos, conferences, and trade shows.
• Identify resources required for a bid, plan bid activities, identify deliverables and manage resources in an efficient manner to produce winning bids within deadlines.
• Maintain awareness and be well-informed of continually changing industry, sector and market conditions, and competitive landscape.
• Excellent customer service practices and accurate product knowledge.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions and communicate to peers and management clearly and in a timely manner on sales activities.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Develops a business plan and sales strategy in coordination with sales manager for the market that ensures attainment of company sales goals and profitability.
• Provides timely feedback to senior management regarding performance.

Required Skills 

• Good communication skills and natural flair for sales & Good negotiating abilities with suppliers and clients.
• Solution and target oriented.
• Demonstrated ability to manage complicated B2B sales situations.
• Excellent verbal and written communication skills in English and Arabic.
• Excellent knowledge of Microsoft Office.
• Excellent organizational skills.
• Excellent time management skills: can easily set priorities and handle unscheduled tasks when direct supervisor is not available.
• Problem solving skills, able to see through problems and suggest/offer positive solutions while maintaining a friendly attitude.
• Good team leadership capabilities. Proven ability to lead, motivate and take responsibility for meeting development team goals.
• Team player who is self-motivated, self-directed, and able to work with minimal supervision.
• Strong communication skills with technical and non-technical resources.
• Excellent communication skills, ability to communicate effectively with individuals at all levels, with appropriate discretion where required.
• Excellent analytical skills.
• Excellent copywriting skills.
• Excellent presentation skills.
• Strong interpersonal skills.
• Demonstrated integrity and professionalism.
• Proactive approach in seeking new opportunities, both from companies and public bodies.

Qualifications and Experience:

• Bachelor’s degree in business administration, Computer Science or equivalent major.
• At least 4-6 years of experience in sales within IT companies.
• Willingness to travel.

Job Vacancy in Egypt:

An AI/ ML Engineer at ITG is responsible for designing, building, and deploying machine learning and artificial intelligence solutions. The ideal candidate will have a strong background in data science, software engineering, and applied machine learning, and will play a key role in turning complex data into intelligent, scalable AI-driven systems.

Responsibilities:

• Develop, test, and deploy machine learning models for classification, regression, recommendation, NLP, computer vision, or time-series problems.
• Collaborate with data engineers and software developers to integrate ML models into production systems.
• Conduct data analysis and preprocessing: cleaning, transforming, and selecting features for modeling.
• Optimize model performance through hyperparameter tuning and evaluation metrics.
• Stay up to date with the latest research in AI/ML and incorporate relevant advancements.
• Maintain and monitor deployed models to ensure accuracy and reliability over time.
• Document processes, experiments, and results for both technical and non-technical stakeholders.
• Participate in code reviews, sprint planning, and collaborative development efforts.

Required Skills:

• Strong understanding of supervised and unsupervised learning, deep learning, and data modeling techniques.
• Familiarity with cloud platforms.
• Experience with version control tools.
• Knowledge of MLOps and deployment pipelines is a plus.
• Proficiency in Python.

Qualifications and Experience:

• Bachelor's degree in Computer Science or equivalent.
• Minimum of 2 years of relevant experience.

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Integrated Technology Group (ITG) is seeking an Accountant in (Amman - Jordan).

Accountant will be responsible to support the Chief Accountant and Senior Accountant in carrying out the responsibilities of the Finance / Accounting Department. To relieve the Chief Accountant and Senior Accountant of certain responsibilities that will allow them to spend a greater portion of their time on Financial Statement preparation and analysis, Budget and Variance issues, and Forecasting.

Responsibilities:

• Maintain the Fixed Asset and associated depreciation schedules on the Wave ERP System; provide monthly detail to the Senior Accountant for General Journal entries; insure proper recording of new purchases and disposals.
• Maintain Purchase Order Processing system.
• Manage employee / Company credit card applications and charges.
• Process Accounts Payable paperwork at completion of the check run.
• Prepare mailings and priority shipments for the Finance/Accounting Department.
• Prepare labels and maintain files as needed within the department.
• Prepare correspondence as needed within the department.
• Assist Senior Accountant with payroll system and payroll related items.
• Manage petty cash account.
• Assist the Chief Accountant in tracking and maintaining company insurance policies (except Employee Benefits, which are maintained by the HR Department).
• Assist the Chief Accountant with facility support and security issues.

Required Skills  

• Ethical, responsible, and able to handle confidential financial information.
• Strong communication and time management abilities.
• Excellent analytical, problem-solving, and attention-to-detail skills.
• Proficiency in accounting software and Microsoft Excel.
• Strong knowledge of accounting principles (IFRS, GAAP) and tax regulations.

Qualifications and Experience:

• Bachelor's degree in accounting or equivalent.

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Job Vacancy in Egypt:

Designs, develops and modifies software applications and components; supports and/or installs software applications and components; works from written specifications and pre-established guidelines to perform the functions of the role. Provides subject matter expertise and technical leadership; leads complex development tasks / projects to successful completion.

Responsibilities:

• Utilize established development tools, guidelines and coding conventions including but not limited to Visual Studio, ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET to develop world-class software applications.
• Act as a technical reference / subject matter expert in all areas of the application development life-cycle.
• Contribute to the high-performance of the agile-development lifecycle by ensuring productive, consistent and successful sprints by working to reduce blocking issues for the team.
• Maintain existing software systems by identifying and correcting software defects.
• Coach and develop team members to increase the team’s bench strength and flexibility.
• Participate in regular design and code reviews with development team members to confirm use of best practices.
• Translate business requirements into applications by implementing the best strategy to ensure design meets performance, usability, reliability, and scalability standards.
• Translate complex functional and technical requirements into detailed development tasks.
• Create new and extend existing operational documentation based on industry best practices and established international standards of software development.
• Prioritize and organize development tasks in order to contribute to meeting project and product development goals on-time and on-budget.
• Author detailed documentation for source code created.

Required Skills:

• Solid hands-on experience in the following languages/tools/environments:
  • MS .Net Framework 3.5 or greater (WCF, WPF and WF)
  • Visual Studio .Net 2010/2012
  • C# .net, VB .net
  • AJAX, JavaScript, jQuery, HTML5, CSS 3.0
  • XML, XPath, XSLT, DOM and XML schemas
  • OOP and UML
• Experience in eLearning applications, Experience in Enterprise Resource Planning (ERP) and Document Management (DMS) systems.
• Excellent written and verbal communication skills.
• Proficiency in Windows Architecture; APIs, Windows Services and Web Services.
• Expert understanding of Microsoft Solutions Framework (MSF) for Agile Software Development and other Agile Software Development frameworks.
• Team-player that is positive, proactive and a motivated self-starter.
• Knowledge and experience with build and release management.
• Experience in quality assurance processes / tools.
• Strong analytical and problem-solving skills.
• Excellent leadership, team building and relationship management skills..

Qualifications and Experience:

• Bachelor's degree in Computer Science or equivalent.
• Basic knowledge in Software developing.

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A Senior QA Engineer at ITG ensures that the software products meet quality standards by designing and executing test plans, following company policies and standards, contributing to department growth, providing expertise and leadership, and leading testing projects to completion.

Responsibilities:

• ERP Testing: Develop, implement, and maintain comprehensive test plans and strategies specifically for ERP systems.
• Conduct functional, integration, system, and regression testing of ERP modules, ensuring alignment with business processes.
• Validate ERP workflows, configurations, and customizations to ensure they meet user and business requirements.
• Defect Management: Identify, document, and track ERP-related bugs, inconsistencies, and issues in collaboration with developers and the product team.
• Work closely with the development team to ensure timely resolution of identified issues.
• Collaboration & Communication: Work closely with business analysts, developers, and end-users to understand ERP requirements and ensure adequate test coverage.
• Provide detailed reports on testing progress, defect status, and quality metrics to stakeholders.
• Process Optimization: Contribute to the improvement of QA processes and methodologies for ERP testing.
• Ensure test processes align with the ITG’s quality standards and ERP project timelines.
• Data Validation: Validate data integrity, migrations, and integrations within the ERP system and other connected platforms.

Required Skills

• Knowledge and application of structured testing concepts, methodologies, and tools.
• Hands on experience working in teams that utilize Software Development Lifecycles.
• Experience building effective tests targeting multiple application layers (db, app, gui, api).
• Experience working in Agile Development environments.
• Excellent written and verbal communication skills (English / Arabic).
• Team-player that is positive, proactive and a motivated self-starter.
• Excellent leadership, team building and relationship management skills.
• Excellent time management skills.
• Knowledge and experience with build and release management.
• Strong analytical and problem-solving skills.
• Experience in Enterprise Resource Planning (ERP).

Qualifications and Experience:

• Bachelor's degree in Computer Science or equivalent.
• Minimum of 3 years of Quality Assurance / Software Testing or other relevant IT Support work experience.

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Integrated Technology Group (ITG) is seeking a Senior Security Analyst in (Amman - Jordan). As a Senior Security Analyst, you’ll be the shield against software threats. Uncover risks, boost our defences, and collaborate with our teams. The Senior Security Analyst is responsible for conducting an in-depth analysis of software code to identify and mitigate security vulnerabilities. Senior Security Analyst will work closely with development teams to ensure that applications are developed with strong security measures.

Responsibilities:

• Conduct in-depth security reviews of complex software code to identify and mitigate advanced vulnerabilities.
• Assist in designing and implementing secure coding practices and architecture standards.
• Conduct threat modelling exercises to identify potential security threats and vulnerabilities.
• Evaluate and recommend security analysis tools to improve the efficiency and effectiveness of code reviews.
• Ensure adherence to security standards, regulatory requirements, and industry best practices.
• Lead security incident response activities and contribute to post-incident analyses.
• Prepare detailed reports on security findings, trends, and recommendations for management and stakeholders.

Provide mentorship and guidance to junior security analysts on code analysis techniques and best practices.

Required Skills  

• Technical:

• Deep Understanding of Security Principles:

  • Knowledge of fundamental security concepts, including confidentiality, integrity, availability, authentication, authorization, and non-repudiation.
  • Familiarity with secure coding practices and principles.

• Proficiency in Security Tools:

  • Experience with security tools for code analysis (e.g., static and dynamic analysis tools, SAST, and DAST tools).
  • Knowledge of penetration testing tools and methodologies.

• Programming and Scripting:

  • Proficiency in multiple programming languages (e.g., Python, C#, HTML, JavaScript, Flutter) to understand and review code.
  • Ability to write scripts to automate security checks and tests.

• Vulnerability Management:

  • Expertise in identifying, assessing, and managing software applications and systems vulnerabilities.
  • Knowledge of common vulnerabilities (e.g., OWASP Top Ten) and how to mitigate them.

• Performance Analysis:

  • Understanding of performance testing methodologies and tools.
  • Ability to identify performance bottlenecks in code and suggest optimizations.

• Analytical:

• Threat Modeling:

  • Ability to perform threat modelling to identify potential security threats and application vulnerabilities.
  • Knowledge of various threat modelling techniques and frameworks.

• Risk Assessment:

  • Skills in conducting risk assessments to evaluate the impact and likelihood of security vulnerabilities.
  • Ability to prioritize security issues based on risk.

• Code Review:

  • Expertise in conducting manual code reviews to identify security flaws and performance issues.
  • Familiarity with code review tools and techniques.

• Problem-Solving:

  • Strong problem-solving skills to identify and address security and performance issues.
  • Ability to think critically and analytically to assess complex security scenarios.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Security, or a related field.
• Minimum three years of experience.
• Certified Information Systems Security Professional (CISSP) is a plus.
• Certified Ethical Hacker (CEH) is a plus.
• Certified Information Security Manager (CISM) is a plus.

Ready to secure the digital world? Let’s do it together!

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Integrated Technology Group (ITG) is seeking Senior System Administrators in (Amman - Jordan).

As a Senior System Administrator, you will be responsible for evaluates, analyzes, designs, installs, tests, integrates, maintains, modifies, monitors and automates the systems software and/or hardware infrastructure for ITG’s portfolio of products. 

Responsibilities

• Provides in-depth technical analysis of the highest level of systems that support the operation of ITG’s products according to high-availability SLAs; provide technical consultation and support.
• Develops physical / logical architectures and detailed designs for various project and operational needs.
• Coordinate with users to help solidify requirements and to provide support to migrate applications into system test and production to ensure maximum supportability.
• Consult with project / development managers to ensure technology is appropriately deployed and utilized in delivering applications and technology solutions.
• Install, configure, troubleshoot, and tune the various suite of components / modules / applications and middleware within the infrastructure.
• Operationally support application servers to meet operational requirements. Track asset performance and utilization on a continuous basis.
• Administration, development, maintenance and communication of configuration management and infrastructure-related tools, utilities, processes, and procedures.
• Work with project team, clients, and vendors to collaborate on technical problems to reduce time to solve technical or operational issues.
• Configure highly complex and highly visible integration points such as database connectivity and Web Services connectivity to meet business requirements.
• Provide second and third tier support as required. Ensure that first level support comply and provide support to all internal customers as per policies, processes, guidelines and service levels.
• Support security policies and maintain a secure environment. 

Required Skills

• Solid hands-on experience in the following languages/tools/environments:
  • Windows Server 2008 / 2012 Administration
  • Tivoli Storage Manager
  • TCP/IP Networking / Firewalls / Switches
  • Active Directory
  • DNS / WINS
  • DHCP
• Excellent written and verbal communication skills.
• Positive, proactive and motivated self-starter and team-player.
• Computing physical and logical design skills.
• Strong analytical and problem-solving skills. 

Qualifications and Experience

• • Bachelor’s degree in Computer Science or equivalent.
  • Minimum of 3 years of hands-on IT Support and Infrastructure experience.
  • Microsoft Certified System Engineer (MCSE) or similar certifications.

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  Apply

ITG is looking for a Senior Professional Services Engineer in Amman, Jordan. The candidate for this vacancy should serve as a technical product expert in ITG’s portfolio of software products; highly proficient in product use, target business processes, product deployment, and resolution of support issues; deliver onsite consulting and support services at client locations.

Responsibilities:

• Act as a technical reference and a subject matter expert in all areas of the E-learning or Enterprise product features and client business processes.
• Participating in business processes mapping and in the day-to-day activities of E-learning/ Enterprise engagements for various clients including process analysis and design, gap analysis, functional system design and specifications, system configuration, development of system tests, procedures, and documentation.
• Work with clients to determine requirements and accurate project scope considering clients’ business needs. Analyze business and technical requirements and objectives, perform fit/gap analysis, and provide client recommendations.
• Educate clients on business processes including best practices and how ITG products enable those processes.
• Translate complex business, functional, and technical requirements into detailed work tasks; prepare Project Scope statements.

Required Skills:

• Written and verbal communication and presentation skills (English / Arabic).
• Strong analytical and problem-solving skills.
• Hands-on experience in Software Project Management and Software Development life-cycle (SDLC).
• Proficiency in Internet Information Services (IIS), Web Applications, and Windows Server Administration.

Qualifications and Experience:

• • Bachelor's degree in Computer Science or equivalent.
  • Certified in Business Analysis CBAP or PMI-PBA or similar certification.
  • Minimum of 3 years of experience.

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